Our Terms Of Service

The prices that are shown for all our bottle listings include Excise Duty and VAT at rates currently applicable in the UK. 

Prices shown against each item listed are not inclusive of postage and packaging which will be added to the bill.

If your order is to be shipped outside of the UK, we can only do so if UK legislation allows and we can deduct the amount of VAT applicable.  There will be additional cost for international delivery so please review these in the process of ordering the bottles.

All prices published on this site constitute an invitation to treat rather than an offer capable of acceptance by any purchaser. Such prices are published in good faith and are believed to be correct.

However Heroes & Heretics Ltd. reserves the right to alter or change prices at any time up until delivery of the product selected.

Any price changes will be notified and confirmed to you via your order confirmation receipt.

All products offered are subject to availability and we cannot guarantee the availability of the products listed.

Any products highlighted as being subject to a promotional price have previously been available at the higher indicated price on our site or in more than one of our stores.

To be able to order any of Whisky bottles, you must be aged 18 or over and must not be purchased for onward supply to persons under 18 (UK).

If you are accessing the Heroes & Heretics Ltd. website from a location outside of the UK, you will be responsible for compliance with any local laws and to the extent that local laws are applicable.

It is very important that your goods are checked at the time of delivery and any damage notified to Heroes & Heretics Ltd. See the Refunds and Returns section for more information.

Our Whisky bottle orders are dispatched to the delivery destination supplied by the customer. Therefore, Heroes & Heretics Ltd. relies solely on all information supplied by the purchasing customer as to the person, destination and method of delivery and makes no independent checks or enquiries.

Whisky Bottles are dispatched entirely at the customer’s own risk. See the delivery section for more information.

Whisky Bottles are dispatched by third party courier and their Terms and Conditions apply. If said courier attempts to deliver in accordance with its Terms and Conditions but fails to do so, the goods may be returned to Heroes & Heretics Ltd. In the event that the goods are so returned and they are undamaged, the customer may organize for another delivery at their own cost

The information contained in this website has been prepared in good faith and is believed to be correct at the time of publication. Heroes & Heretics Ltd. makes no representation or guarantee as to the accuracy of any or all of the information on this site.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with our Privacy Policy.

We reserve the right to amend these Terms and Conditions from time to time without notice and at our sole discretion.

Registered Office: Heroes & Heretics Ltd. Create Business Hub, Ground Floor 5 Rayleigh Road, Hutton, Brentwood, Essex, England, CM13 1AB

Company Reg. No: 14100392.